How selling to SellYouriMac works
From quote to payment in six clear steps, with no surprises if something doesn't match.
The six steps
- Get your estimated offerChoose your device, model and configuration, then answer a few questions about its condition. The quote tool only shows options that exist for your model.
- Pass the eligibility checkBefore any price appears, we confirm the device works, is signed out with Activation Lock off, is free of management locks and is legally yours. If something blocks a sale, we tell you why and how to fix it when possible.
- Ship it for freeAccept your quote and we send a free prepaid, trackable shipping label by email. Erase the device, pack it securely and drop it off.
- We inspect itWe check your device within 2 business days of delivery: model, configuration, lock status, functionality and condition.
- Final offerIf everything matches, your estimated offer becomes your final offer. If something differs, we email a revised offer and explain why.
- Get paidWe pay within 2 business days after your device passes inspection by PayPal, Zelle or Bank transfer (ACH).
Inspection
What happens if my device doesn't match?
Estimated offers rely on your answers. Inspection confirms them.
Matches your descriptionWe pay your estimated offer.
Differs, but still eligibleWe email a revised offer with the reasons. Accept it and we pay you, or decline it. If you decline a revised offer, we ship your device back at no cost to you.
Not eligibleFor example, it's still Activation Locked, won't power on, or is reported lost or stolen. We contact you before doing anything else. Lost or stolen devices may be handled according to law.
About estimated offers
Your estimated offer is based on the information you provide. The final offer may be adjusted after inspection if the actual device differs from the submitted information or does not meet our eligibility requirements.
Quotes are valid for 30 days. Offers follow current resale demand, so if your quote expires before you ship, get a new one.
Data security
How to wipe and prepare your device before you sell
Do these steps before you pack it. They protect your data and make sure your device passes the eligibility checks at inspection.
We securely erase every device we receive, even if you've already done it. If something's still signed in when it arrives, we'll contact you before going further.
Selling an iPhone? See the iPhone steps.
- Back up your dataUse Time Machine or copy your files to iCloud or an external drive.
- Sign out of your Apple AccountOn a Mac: Apple menu > System Settings > your name > Sign Out. This also turns off Find My.
- Confirm Activation Lock is offOn a Mac with Apple silicon or a T2 chip, System Information should show Activation Lock as disabled.
- Release any work or school managementIf an organization manages it, ask them to remove it from their device management first.
- Erase itOn recent Macs use Erase All Content and Settings. On older Macs, erase the disk in macOS Recovery.
- Pack it securelyUse the original box if you have it, or plenty of padding around the screen in a sturdy box.
Process questions
How long does the whole process take?
Most sellers get a quote in minutes, ship within a few days, and are paid within 2 business days after your device passes inspection.
What do you check during inspection?
We confirm the model and configuration, that the device is unlocked and signed out, that it powers on and works, and that the condition matches your answers.
What happens if my device fails inspection?
If it's still eligible, we email a revised offer with the reasons. If it isn't eligible, or you decline the revised offer: If you decline a revised offer, we ship your device back at no cost to you.
Can I cancel after I ship?
Yes. Contact us before we pay you and we'll arrange to return your device.
Do I need the original box?
No. The original box adds a little value, but any sturdy box with good padding works.
Ready to sell your Apple device?
Get your estimated offer today. It takes about a minute, and there's no obligation.